Privacy Policy

Eclipse Works, LLC (“we,” “us”) operates Crate Movers, a reusable moving-crate rental service in Central Pennsylvania. This policy explains what we collect when you use cratemovers.com or contact us, and how we use it. It is written for launch clarity, not as a substitute for formal counsel if your situation needs it.

What we collect

• Booking details you submit (name, email, phone, addresses, preferred delivery window, plan/add-ons, notes).
• Payment-related information processed by Stripe when you use a Payment Link. We do not store full card numbers on our servers (this site is static).
• Basic technical data from hosting/CDN logs (IP, user agent) if our host records them, used for security and reliability, not for selling ads.

How we use it

• Confirm and fulfill crate delivery and pickup.
• Communicate about your booking, refunds, or schedule changes.
• Improve operations (route planning, inventory) using booking history.
• Comply with law and protect against fraud or abuse.

Sharing

We share information with service providers who help us run the business (for example Stripe for payments, and email/hosting vendors). We do not sell personal information. We may disclose information if required by law or to protect rights and safety.

Retention & security

We keep booking records as long as needed for operations, taxes, and dispute resolution, then delete or anonymize when practical. No method of transmission is perfectly secure; we use reasonable safeguards for a small launch-stage business.

Your choices

Email us at [email protected] to update or delete booking contact details, or to ask what we hold about you. Some records may need to be retained for legal or accounting reasons.

Children

Crate Movers is not directed at children under 13. We do not knowingly collect their data.

Contact

Eclipse Works, LLC · Crate Movers · Central Pennsylvania · [email protected]

Related: Terms of Service · Refund & Deposit Policy